Videos, Webinars & Continuing Education

Discover the best in events education

From event design, to audience acquisition, negotiations and more, earn as you learn. Plus, PCMA Members have access to hundreds of recorded sessions from past events, including Convening Leaders.

To collect CE credits, simply sign in with the email address on file with PCMA and watch the session. Upon completion, the credit will automatically be added to your CE Transcript.

Navigating Your Diverse Workplace
It’s possible to have five generations represented in one workplace, a historical first. This phenomenon raises challenges in communications, retention, training and recruitment. This session will examine the shifting demographics and dynamics in workplaces and how leaders can successfully navigate relationships with each generation.
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Navigating Your Diverse Workplace

Length:
00:53:13
Clock Hours:
1
Harnessing Emotion as a Leader: Tools to Express Emotions at Work
Leadership success is shaped by effectively harnessing emotion to build trust while still maintaining the delicate balance between sharing and oversharing. This session equips leaders with the tools to understand, navigate and express their emotions at work.
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Harnessing Emotion as a Leader: Tools to Express Emotions at Work

Length:
00:53:06
Clock Hours:
1
Solving for the Room Block Conundrum
Participate in this session to hear different perspectives on innovating the attendee room booking process through the lens of the latest findings from the Room Block of the Future research project.
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Solving for the Room Block Conundrum

Length:
00:59:42
Clock Hours:
1
The Art of Persuasion: Using Influence to Increase Sales
In this fast paced session, Business expert and BBC mentalist David Meade, will equip us with persuasive trading and learning techniques to assist us with influencing others while increasing sales.
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The Art of Persuasion: Using Influence to Increase Sales

Length:
01:01:17
Clock Hours:
1
Smart Cities: Strategies, Successes and Impacts
Smart Cities initiatives are designed to improve the lives of citizens and local business through data-driven, yet human-focused technology and sustainability initiatives. Hear insights and strategies from business events leaders at four Smart Cities about their journey and the impact it has had on their business events and hospitality sectors.
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Smart Cities: Strategies, Successes and Impacts

Length:
00:56:11
Clock Hours:
1
This is Your Event. This is Your Event on 5G.
Get the inside scoop on how meetings and events can prepare for 5G, the next giant leap in mobile technology. With connectivity speeds nearly 100 times faster than current broadband services, 5G will reshape how we use mobile devices at events. Explore what faster file upload/download speeds, virtual and virtual reality meetings, rich media experiences and other technology innovation can
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This is Your Event. This is Your Event on 5G.

Length:
01:00:59
Clock Hours:
1
Preparedness and Agility in an Uncertain World
Marketplace disruptions, geopolitical upheavals, last-minute client demands — the unexpected doesn’t have to derail a carefully designed event. Leaders who can demonstrate agility and build teams with solution-oriented mindsets are able to successfully navigate challenges. Discover tips on how to create a team culture that encourages flexibility and accommodates change in an uncertain world.
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Preparedness and Agility in an Uncertain World

Length:
00:52:51
Clock Hours:
1
Making the Right Connections: Who to Have in Your Corner
With the click of the mouse you are virtually connected to someone halfway around the world as easily as your neighbor down the street. But are these connections meaningful? Listen as Janine Garner discusses how to make sincere connections, including the four types of people that are integral to you, and your team's, success on any endeavor.
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Making the Right Connections: Who to Have in Your Corner

Length:
00:57:40
Clock Hours:
1
AR/VR: Gimmick or Strategy
Virtual reality and augmented reality are tools for forward-thinking planners in addition to being cool technologies. VR allows you to tour your booth during the planning phase before you arrive onsite. AR allows you to demonstrate your product’s functionality in real time. These digital tools help tell your story and captivate your trade show audience during the few minutes you
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AR/VR: Gimmick or Strategy

Length:
00:38:07
Clock Hours:
1
Launch and Leverage SMM to Open Up Opportunity and Resources
The art of strategic meetings management is viewing your organizational meetings holistically and seeing how they save costs and free up resources. But you can take SMM beyond tactical logistics and make it work harder for you. This session will explore simple ways to get started with SMM, how it can be used to deliver on the latest event trends,
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Launch and Leverage SMM to Open Up Opportunity and Resources

Length:
00:45:48
Clock Hours:
1
Sustainability: No Longer an Option, But a Necessity
There are many altruistic reasons to make your events more sustainable. And, there’s a financial reason too. Explore the benefits of designing events with sustainability at the forefront in a way that makes financial sense. Examine the steps to build a business case for sustainability initiatives at your events and venues by using food waste as an example.
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Sustainability: No Longer an Option, But a Necessity

Length:
01:02:31
Clock Hours:
1
Reach New Business Heights with Purpose, Alignment & Leadership
As one of Australia’s leading entrepreneurs Naomi Simson (a Shark on Australian Shark Tank) shares a colorful entrepreneurial story of growth, leadership and culture. She expands on how aligning ‘the right team’ to purpose, vision, and values created a winning formula to scale her enterprise in a rapidly changing experience economy.
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Reach New Business Heights with Purpose, Alignment & Leadership

Length:
01:00:00
Clock Hours:
1
Letting Go and Learning Fast to Thrive
Having a fixed mindset and leaning on behaviors that have made your career successful up to now may hold you back in the future. Future of work strategist Heather McGowan will reveal the major shifts impacting workplace identity and why human-centered skills like creativity, empathy and communication will be essential to staying innovative and competitive especially for leadership.
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Letting Go and Learning Fast to Thrive

Length:
00:50:59
Clock Hours:
1
Ubertrends: How Trends and Innovation are Transforming Our Future
Discover how “ubertrends” and innovations are reshaping business and consumer market behavior. Michael Tchong, an adjunct professor of innovation at the University of San Francisco and author of three books, takes you on a journey through the “landscape of now” to gain insights and ideas on how to connect with the future.
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Ubertrends: How Trends and Innovation are Transforming Our Future

Length:
01:01:58
Clock Hours:
1
Get to Yes in Contract Negotiations
Discover the negotiation strategies that will help you secure the best hotel, facility and vendor contracts for your events and organization. You’ll her about key contract clauses, tips and variables that can influence negotiation outcomes. Find efficient and painless ways to get to “yes” in this session.
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Get to Yes in Contract Negotiations

Length:
00:57:17
Clock Hours:
1
Leadership at All Levels: Using Intention to Build Success
Leadership can be an elusive, but learned, skill. This session will help you understand the A.C.E. leadership approach (Appreciation, Contribution and Engagement) and how to effectively implement it at your organization. Hear how you can inspire your team to succeed and how A.C.E. culture can make you an effective leader.
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Leadership at All Levels: Using Intention to Build Success

Length:
00:45:13
Clock Hours:
1
Stay in the Game by Increasing Your Adaptability to New Technology
Technology is aggregating the speed, scale, and synthesis of change. If your organization harbors a tech resistant culture, you may be leaving opportunities on the table. In the fast-paced business events industry, how are you integrating tech to better serve your audiences?
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Stay in the Game by Increasing Your Adaptability to New Technology

Length:
00:48:05
Clock Hours:
1
Welcoming Diverse Travelers with More Inclusive Events
LGBTQ+ business events attendees can still face challenges despite the best inclusion efforts of events organizers. In this session, we’ll take a closer look at the LGBTQ+ audience and how efforts including gender-neutral language and bathrooms can make all business events participants feel welcome.
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Welcoming Diverse Travelers with More Inclusive Events

Length:
00:57:52
Clock Hours:
1
Events in China and the APAC Region: What’s New and What’s Next?
China’s reputation as a top meeting destination continues to grow the Asia-Pacific region sees increases in its MICE (Meetings, Incentives, Conventions and Exhibitions) industry. Hear about China’s evolution as a business events industry leader and gain strategies on how to navigate complex cultural and logistical relationships to ensure your organization’s success.
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Events in China and the APAC Region: What’s New and What’s Next?

Length:
00:54:41
Clock Hours:
1
Hard Data on What’s Happening With Room Bookings
It is widely understood that a percentage of attendees at conventions don’t reserve hotel rooms within the room block. Consequently, it’s challenging to accurately quantify the true impact of convention/group business, attendee buying trends and guest experiences, booking through housing companies, room block incentives, third-party partnerships and shared marketing initiatives.
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Hard Data on What’s Happening With Room Bookings

Length:
01:00:00
Clock Hours:
1
Theme Building: Not What You’re Thinking
Creating a meaningful theme, one that binds the elements of an event together consistently, is often substituted with a tagline that has little to do with the purpose, objectives and structure of the event. During this session you’ll be introduced to a model and methodology for theming events from the bottom up to help create a cohesive, powerful meeting experience.
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Theme Building: Not What You’re Thinking

Length:
01:00:00
Clock Hours:
1
High Performance Habits of Magnetic Human Beings
What makes someone magnetic enough to attract, influence, and lead other people? Charisma is not born, it’s built. How people see us depends on the way we treat them. Therefore, our habits determine who we are and how effective we are in life and at work.
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High Performance Habits of Magnetic Human Beings

Length:
01:00:00
Clock Hours:
1
Adult Learning Research: Promoting Innovative Session Formats
No two people retain information in the same way, which presents a challenge for event strategists and speakers alike. How do we provide education in a format that engages and enlightens all adult learners? This session will take a closer look at how key adult learning principles can assist in developing modern session formats that lead to diverse learning environments.
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Adult Learning Research: Promoting Innovative Session Formats

Length:
01:00:00
Clock Hours:
1
Finding Solutions to Social Justice Issues from Human Trafficking to Homelessnes
As an industry we can come together to make a difference on social justice issues — it's simply a matter of awareness. We'll kick off the session by taking an in-depth look at the human trafficking epidemic, discussing the warning signs that someone is being held against their will and what to do if you see a suspicious situation. Then
Members /

Finding Solutions to Social Justice Issues from Human Trafficking to Homelessnes

Length:
01:00:00
Clock Hours:
1
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