Most conversations about the use of artificial intelligence in the events industry focus on use cases that improve workforce productivity and performance for repeatable processes. Here are approaches that not only help you but help your event participants implement AI within their own organizations.

Kitty Ratcliffe said she ‘bluffed’ her way into her first tourism job — but let the facts speak for themselves: In her more than four decades successfully leading DMOs, including her last 18-year stint — before retiring last month — as president of the St. Louis Convention & Visitors Commission, she earned numerous awards and honors.