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People On The Move
Your colleagues are on the move. Find out who is going where.
How Do You Measure Guest Experience?
Centerplate’s new initiative goes beyond customer feedback, gathering data to ensure that frontline staff at hundreds of diverse venues deliver a consistently high level of service.
Yelp Is on the Way
To provide attendees with top drinking and dining options in San Diego, the Biotechnology Innovation Organization partnered with Yelp.
Mexico, Post-Earthquake
There was tragic loss of life in central Mexico, but much was spared, reports a meetings industry professional headquartered in Mexico City — including the business-events infrastructure.
If You Answer This Question, You Can Create a Better Work Environment
Looking to improve your office culture? It all starts with this simple adjustment to your communication habits.
The Importance of Stepping Outside the Session Room
Your attendees want to do more than learn about trends and issues. They want to know about the destination’s local culture and customs, too. Here’s how PCMA’s Global Professionals Conference delivered an authentic Thai experience.
How Facial Recognition Will Shape the Future of Experiences
One airline is exploring how facial-recognition technology can transform the passenger experience before ever stepping on a plane. How will a similar approach change what it feels like to be a conference attendee?
People On The Move
Your colleagues are on the move. Find out who is going where.
How Much Should You Spend on Marketing Your Meeting?
And where should you spend it? Velvet Chainsaw’s Dave Lutz on what works and what doesn’t.
Getting Online, Outside, and Artsy in Indy
The city keeps attendees well connected in numerous ways.
Connecting Columbus
What a difference a block makes: Here’s how a redeveloped overpass performed what one urban planner calls “an act of magic” in Columbus, Ohio.
How to Achieve Influence and Success in a Digital World
In order for your business or conference to achieve worldwide “word of mouth” on the web, it is crucial to add a human touch to social media.