Visit Seattle’s president and CEO spoke with Convene shortly after he announced his retirement about his early days in the hospitality industry, how he never thought he would want to work for a CVB, and what he is most looking forward to — in his home city and in his retirement.

The pandemic has given CVBs a fresh opportunity to partner with economic development agencies to benefit their destinations in the short- and long-term.

Indoor and outdoor public spaces have become only more valuable to us after the pandemic — and flexibility in both environments has become more critical. Two experts share why.

Three hospitality executives share short- and long-term views of what is happening next for hotels.

Changes in physical space, not just ideas or images, help determine how much attention our brains pay to new information.

Ahead of Destinations International’s annual conference in July, Convene Managing Editor Jennifer N. Dienst participated in a media trip, walking where American history took place and learning how to pick crabs like a local.

‘Life’s Rewards,’ an eight-episode comedy program co-produced by the St. Petersburg/Clearwater DMO, gives the destination major screen time — and provides a case-study example of a new CVB business model spurred by the pandemic.

The Incentive Research Foundation recently published a white paper summarizing facilitated conversations among incentive travel professionals who met in April in The Palm Beaches. Here’s a recap.

Unpredictable airfares, fluctuating entry restrictions, and rental car shortages are just a few of the challenges facing travelers right now, according to travel writer Peter Greenberg, who spoke at Destination International’s recent CEO Summit.

Paying attention to a building’s ventilation system is important in managing the next phase of the COVID-19 pandemic, according to experts.

The digital nomad movement has gained ground during the pandemic, for sure. But it has pre-COVID roots and its pioneers are planning an in-person gathering to help it flourish — and to get destinations’ support.

When Sodexo and Centerplate conducted an online survey in November 2020, they asked 202 event and meeting planners what they value when it comes to food and beverage in the COVID-19 environment. Eighty-three percent responded that F&B is very or extremely important to the success of their event. A 2018 survey conducted by the same