April 2025
While meeting organizers understand the primary role that emotional engagement and experiential factors play in their events, they find those things difficult to measure. We’ve set out to explore how to define, design and how to quantify emotional engagement and make meaningful improvements as a result.
Cover illustration by Ibrahim Rayintakath
view digital edition subscribe podcastGen Z Wants to Attend Events — Why Aren’t They?
Across the events industry, content and experiences are being reimagined to attract Gen Z audiences. According to research conducted earlier this year by Freeman and The Harris Poll, it looks like those efforts are paying off: Gen Z wants to attend industry events. So, why aren’t more young professionals showing up? Here’s how some events are bridging this gap.
How to Hold on to Purpose in Difficult Times
As unsettling as it is these days to find ourselves in a very uncertain environment around the world, we can cut through the fog by drawing on our experience.
Rearchitecting a Trade Show
A new expo hall design used experiential zones to take attendees on an architectural journey.
Making Travel Part of Event Engagement
Wondering how to get your attendees fired up about green travel? Some members of PCMA’s Catalyst community share advice on making travel part of event engagement.
How to Design for Return on Emotion
Follow this research-backed blueprint to map out your event’s emotional journey.
Using Emotional AI to Track Attendee Sentiment in Real Time
How technology tools are helping organizers wrap their arms around participants’ emotional responses to their events.
How to Navigate the ‘Sticky Spot’ of Measuring ROE
Event experts share their strategies for capturing audience feedback, including when, how, and what questions to ask.
5 Ways to Emotionally Engage Attendees
To create bigger ROE (Return on Emotion), ‘think positive but impactful.’
How CL 2025’s Puppy Park Drove Emotional Engagement
Several shelter puppies who cuddled with PCMA Convening Leaders 2025 participants in Houston found forever homes. Here’s one of their stories.
Visit Detroit Named PCMA Visionary Awards Finalist for Hosting NFL Draft
For the first time, the PCMA Foundation accepted group nominations for the Professional Excellence Award categories as part of its annual Visionary Awards program. Here’s how the Visit Detroit team became an Impact Award finalist.
Group Effort Nets RIMS Meetings Team Visionary Awards Finalist Nomination
For the first time, teams — not just individuals — could be nominated for Professional Excellence awards as part of the PCMA Foundation’s Visionary Awards this year. Convene spoke with the leader of the RIMS team, a finalist for Experience Design of the Year.
How AAPA’s Conference and Meetings Team Created the Made in Houston Marketplace
Here’s how the events team at the American Academy of Physician Associates was named a finalist for the Professional Excellence award in the category of Experience Design of the Year, part of the PCMA Foundation’s Visionary Awards program.
Why You Should Pay More Attention to ROE
Unlike reg numbers and net revenue, participants’ emotional responses to an event aren’t black and white. But event organizers are finding new ways and new tools to quantify the critical role that emotion plays in the success of their events.
AI Pulse Check: How Event Planners Are Using Gen AI
A look at how events industry professionals are using AI, what worries them, and why they should look beyond productivity.
How Is DOGE Impacting the Meetings Industry?
It may seem premature to sound the alarm, but here goes: Trump’s executive order directed toward transforming government spending will likely have a significant impact on meetings in the scientific, health-care, and academic sectors.
Medical Professionals Going to Extremes
The annual World Extreme Medicine (WEM) Conference has taken place for several years — and will be held again in 2025 — in dedicated conference space at Edinburgh, Scotland’s Dynamic Earth science center.
New Report Outlines Key Factors Impacting the Business Events Industry
The Events Industry Council’s “Futures Landscape Report” spotlights a dozen top forces affecting the future of the events industry.
Starting New and Better Conversations About Food Waste at Meetings
Most planners say that ending food waste is a very high priority for them, but that many venues are either silent or resistant about the topic. Here’s how to change that.
Best Practices for Inclusive Events
Accessibility expert John Sage thinks the events industry has the potential to remove more barriers for travelers with disabilities. His company is helping to define what that looks like.
How to Diversify Your Social Media Strategy for Events
One minute, TikTok is banned; the next, it’s back. Then Meta decides to ditch professional fact-checking. Threads’ popularity skyrockets, then struggles to keep users engaged. Here are tips for navigating the shifting social-media landscape.