To better support physicians’ soft skills development, the American College of Chest Physicians launched a country-wide tour of its empathetic listening training workshops, focused on the critical first five minutes of clinician/patient interaction.

The organizers behind EduCon’s Tech Labs share what event technology solutions excited them most before and after the event.

As we come to rely more on artificial intelligence in our everyday lives, we’ll also need to tap more often into our emotional intelligence, like listening to others with empathy.

We look forward to an exciting future for our global business events community. And that future starts now.

Convene experimented with generative AI tools MidJourney and ChatGPT to come up with meeting spaces of the future. See what the collaboration created.

In an EduCon 2023 session, DEI consultant Zoe Moore shared how event professionals can integrate diversity, equity, and inclusion into all aspects of their organizations’ operations by implementing a supplier diversity program.

“Paid membership community” may technically describe a traditional association, but it’s now more generally recognized as an online business model that facilitates member connections around a common mission or interest. Here’s what events can learn from them.

ChatGPT users often consider the tool a co-pilot in the creative process. Marc Ghafoori, senior vice president of brand strategy for Heritage Exposition Services, thinks of the tool as a new employee ready for training.

In the traditional event tech exhibit hall or demonstration area, organizers get pitched to. Here’s how a new format at EduCon took a less salesy — and more interactive and informative — approach.

This may be the first time since the arrival of the smartphone that events and associations have been immersed in technology innovation at the same speed as the world’s leading technology companies.

How one AI company is sussing out the emotions behind decision-making — because that’s how most of our decisions, including whether or not to attend an event, are made.

Servant leadership has led to a more compassionate work environment but has come at a cost for leaders: burnout. Two coauthors offer an alternate model, in which leaders and their teams take a more shared responsibility for creating greater good.