Videos, Webinars & Continuing Education

It’s possible to have five generations represented in one workplace, a historical first. This phenomenon raises challenges in communications, retention, training and recruitment. This session will examine the shifting demographics and dynamics in workplaces and how leaders can successfully navigate relationships with each generation ...

Smart Cities initiatives are designed to improve the lives of citizens and local business through data-driven, yet human-focused technology and sustainability initiatives. Hear insights and strategies from business events leaders at four Smart Cities about their journey and the impact it has had on their business events and hospitality sectors ...

Get the inside scoop on how meetings and events can prepare for 5G, the next giant leap in mobile technology. With connectivity speeds nearly 100 times faster than current broadband services, 5G will reshape how we use mobile devices at events. Explore what faster file upload/download speeds, virtual and virtual ...

Marketplace disruptions, geopolitical upheavals, last-minute client demands — the unexpected doesn’t have to derail a carefully designed event. Leaders who can demonstrate agility and build teams with solution-oriented mindsets are able to successfully navigate challenges. Discover tips on how to create a team culture that encourages flexibility and accommodates change ...

With the click of the mouse you are virtually connected to someone halfway around the world as easily as your neighbor down the street. But are these connections meaningful? Listen as Janine Garner discusses how to make sincere connections, including the four types of people that are integral to you, ...

Virtual reality and augmented reality are tools for forward-thinking planners in addition to being cool technologies. VR allows you to tour your booth during the planning phase before you arrive onsite. AR allows you to demonstrate your product’s functionality in real time. These digital tools help tell your story and ...

The art of strategic meetings management is viewing your organizational meetings holistically and seeing how they save costs and free up resources. But you can take SMM beyond tactical logistics and make it work harder for you. This session will explore simple ways to get started with SMM, how it ...

Participate in this session to hear different perspectives on innovating the attendee room booking process through the lens of the latest findings from the Room Block of the Future research project ...

In this fast paced session, Business expert and BBC mentalist David Meade, will equip us with persuasive trading and learning techniques to assist us with influencing others while increasing sales ...

LGBTQ+ business events attendees can still face challenges despite the best inclusion efforts of events organizers. In this session, we’ll take a closer look at the LGBTQ+ audience and how efforts including gender-neutral language and bathrooms can make all business events participants feel welcome ...

China’s reputation as a top meeting destination continues to grow the Asia-Pacific region sees increases in its MICE (Meetings, Incentives, Conventions and Exhibitions) industry. Hear about China’s evolution as a business events industry leader and gain strategies on how to navigate complex cultural and logistical relationships to ensure your organization’s ...

There are many altruistic reasons to make your events more sustainable. And, there’s a financial reason too. Explore the benefits of designing events with sustainability at the forefront in a way that makes financial sense. Examine the steps to build a business case for sustainability initiatives at your events and ...

As one of Australia’s leading entrepreneurs Naomi Simson (a Shark on Australian Shark Tank) shares a colorful entrepreneurial story of growth, leadership and culture. She expands on how aligning ‘the right team’ to purpose, vision, and values created a winning formula to scale her enterprise in a rapidly changing experience ...

Having a fixed mindset and leaning on behaviors that have made your career successful up to now may hold you back in the future. Future of work strategist Heather McGowan will reveal the major shifts impacting workplace identity and why human-centered skills like creativity, empathy and communication will be essential ...

Discover how “ubertrends” and innovations are reshaping business and consumer market behavior. Michael Tchong, an adjunct professor of innovation at the University of San Francisco and author of three books, takes you on a journey through the “landscape of now” to gain insights and ideas on how to connect with ...

Discover the negotiation strategies that will help you secure the best hotel, facility and vendor contracts for your events and organization. You’ll her about key contract clauses, tips and variables that can influence negotiation outcomes. Find efficient and painless ways to get to “yes” in this session ...

Leadership can be an elusive, but learned, skill. This session will help you understand the A.C.E. leadership approach (Appreciation, Contribution and Engagement) and how to effectively implement it at your organization. Hear how you can inspire your team to succeed and how A.C.E. culture can make you an effective leader ...

Technology is aggregating the speed, scale, and synthesis of change. If your organization harbors a tech resistant culture, you may be leaving opportunities on the table. In the fast-paced business events industry, how are you integrating tech to better serve your audiences? ...

It is widely understood that a percentage of attendees at conventions don’t reserve hotel rooms within the room block. Consequently, it’s challenging to accurately quantify the true impact of convention/group business, attendee buying trends and guest experiences, booking through housing companies, room block incentives, third-party partnerships and shared marketing initiatives ...

Creating a meaningful theme, one that binds the elements of an event together consistently, is often substituted with a tagline that has little to do with the purpose, objectives and structure of the event. During this session you’ll be introduced to a model and methodology for theming events from the ...

What makes someone magnetic enough to attract, influence, and lead other people? Charisma is not born, it’s built. How people see us depends on the way we treat them. Therefore, our habits determine who we are and how effective we are in life and at work ...

The Events Industry Council and Oxford Economics reported meetings, conventions, and trade shows collectively contributed $845 billion in business sales and $104 billion in federal, state, and local taxes to the U.S. economy in 2016. The power of the industry is clear, but evaluating the contribution of an individual event ...

We are living in a time when it is harder to earn trust than ever before. People skip ads, doubt brands, and disagree on what the “facts” actually are. So what does it take to build trust during this believability crisis? Rohit Bhargava will reveal the five fundamental secrets to ...

Strong evidence has proven diverse teams outperform homogeneous ones. Inclusive teams are 2 times as likely to meet or exceed financial goals, 3 times as likely to be high-performing, 6 times more likely to be innovative and 8 times more likely to achieve better business outcomes.* During this session, participants ...