It’s possible to have five generations represented in one workplace, a historical first. This phenomenon raises challenges in communications, retention, training and recruitment. This session will examine the shifting demographics and dynamics in workplaces and how leaders can successfully navigate relationships with each generation.
Learner Outcomes:
- Define demographic and socio-economic diversity in your workplace.
- Create communications best practices to engage with diverse audiences.
- Identify alternatives to sensitive phrases and words.
PCMA is an Approved CAE Provider & CMP Preferred Vendor.
Information
- Duration: 0:53:13
- Speaker:
CMP Certification
- EIC Status: Approved
- CMP-IS Domain: E. Human Resources
- Clock Hours: 1