Harnessing Emotion as a Leader: Tools to Express Emotions at Work

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Leadership success is shaped by effectively harnessing emotion to build trust while still maintaining the delicate balance between sharing and oversharing. This session equips leaders with the tools to understand, navigate and express their emotions at work.

Learner Outcomes:

  • Distinguish differences between sharing and oversharing in communications.
  • Review useful tools to assist in expressing emotion in the workplace.
  • Explain the importance of understanding others’ emotions in all situations.

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Information

  • Duration: 0:53:06
  • Date: 01/08/2020
  • Speaker:
         

CMP Certification

  • EIC Status: Designated
  • CMP-IS Domain: CMP Submission Pending
  • Clock Hours: 1