Steve Moore, retired president and CEO of Visit Phoenix, reflects on his 46-year career and the changes he has seen in the DMO and events industries.

How PCMA’s Northern California Chapter brought its own creative playbook to a hybrid conference.

Paying attention to a building’s ventilation system is important in managing the next phase of the COVID-19 pandemic, according to experts.

We have been single-minded in our approach to keeping venues clean and safe for attendees. But we’ve been missing one very important —maybe the most important — thing.

Perhaps we once took for granted the larger role that face-to-face events play in our society, but the past year has shown us that they are far more than economic engines. These case studies show how physical events have given fledgling industries a foot-hold and path to success.

Charitable institutions have long benefited from the community-service efforts of organizations convening in their cities. What happens to those charities when face-to-face events don’t take place for more than a year?

Once considered a counter-culture movement, veganism is now embraced by a worldwide community and has become a multi-billion dollar industry — partly thanks to strategic business event planning.

Recognizing that in-person conversations would be important to the development of the digital financial system, Keynote CEO Moe Levin launched a 2013 event for 300 attendees, some who now are considered pioneers in cryptocurrency. In 2018, 6,000 attended The North American Bitcoin Conference.

The pivot to digital events has constricted many associations’ revenue streams. But the American Society of Hematology bucked that trend by developing a successful new model for sponsors for its virtual 2020 event and a pricing structure for all participants based on a metric that makes sense in an online environment: time.

An article in The New Yorker earlier this year clearly spelled out how conferences serve as the de-facto lens for ethical considerations of artificial intelligence (AI) applications.

The digital nomad movement has gained ground during the pandemic, for sure. But it has pre-COVID roots and its pioneers are planning an in-person gathering to help it flourish — and to get destinations’ support.

SISO and UFI published a case study on how the Jewelers International Showcase — the first show for Reed Exhibitions and the Miami Beach Convention Center since the pandemic began — safely convened more than 3,000 participants.