With the holiday shopping season upon us, the meetings and events industry can take some cues from efforts to attract customers to brick-and-mortar locations.

One of the leaders of the hotel industry believes that decision-makers are finding a friendlier group-business environment north of the border.

Your colleagues are on the move. Find out who is going where.

From interactive sculptures to historic public markets, Columbus’ warmth and inclusivity makes it easy to relax and have a good time.

‘The relationships that you have built are the thing that will get you out of trouble.’

For an event organizer, remaining in step with a client’s personality can pave the way to a successful meeting.

Anders Sorman-Nilsson is a futurist, speaker, innovation strategist, author and media commentator. He stops by The Intersection, produced by PCMA & PSAV, to share how to weave digital and analogue into a seamless customer experience.

We took a more far-out view for this issue’s Meetings Industry Forecast. Here’s why.

It’s all about balancing technology with the power of human touch.

Strategy #30: Turn yourself into a host from being a guest.

As event organizers look to capitalize on opportunities in China, successful business negotiations there — and elsewhere in the world — rely on understanding a set of 36 strategies from more than 2,000 years ago.