Industry Content & Media

A Look Back at the #GMID18 Celebration

On Thursday, event professionals around the world came together to celebrate the power of the face-to-face industry. Check out the chatter from social media and the most Instagrammable moments from the festivities.

Karin Weber on Online Education Programs

Karin Weber, associate professor and academic resource director at Hong Kong Polytechnic University’s School of Hotel & Tourism Management, believes the use of online education programs has the potential to bring ‘minds from all corners of the globe together to solve pressing problems.’

People on the Move

Your colleagues are making moves. Find out where they are headed.

Participatory, Por Favor

A global pharmaceutical company introduced a new product to hundreds of physicians in Spain in 18 locations at once using an engaging digital format.

Shameka Jennings on Member Engagement

Within a month of earning her DES certification in 2017, thanks to a scholarship provided by Meetings + Conventions Calgary, Shameka Jennings found a way to put her training to work.

People on the Move

Your colleagues are making moves. Find out where they are headed.

How to Take a Southwest Approach to Customer Service

Southwest passengers are some of the happiest in the sky. Now, one convention destination is using the airline’s customer service model to train its hotel employees, taxi drivers, and convention-center workers on the ground.