Erica Teddone, CMP, PMP, global travel and meetings strategist at The Estée Lauder Companies Inc. in New York, tells us about the new skills she has learned during the pandemic.

Suzanne Thibeault, associate meeting manager at Association Headquarters in Alexandria, Virginia, shares what she sees as important for the business events industry’s recovery.

Julianne Touhy, senior meeting planner at the American Bar Association in Chicago, talks about an innovation that she hopes sticks around after the pandemic.

Maeva Truchi, event specialist at Illumina, Inc. in San Diego, California, shares what she has learned about the business events industry and herself during the pandemic.

Megan Walsh, CMP, DES, director of conference services & career development at the Mechanical Contractors Association of America in Rockville, Maryland, shares what she has learned about the events industry and herself during the pandemic.

Khadijah White, DES, an event planner at Redstone Agency Inc. in Toronto, Canada, shares what she believes will be the key to the business events industry’s recovery.

Brooke Wilson, CMP, experience design manager at 360 Live Media in Washington, D.C., talks about the skills she has pursued in this time of change.

Jennifer Yau, senior association account manager for ICC Belfast, shares what innovations in the business events industry she hopes will remain after the pandemic.

Kelsey Secules, CMP, CSEP, DES, senior manager of strategic event management at MCI USA in Arlington, Virginia, shares what she sees as key to the business events industry’s recovery.