How to Future-Proof the Business-Events Industry

Malaysia Convention & Exhibition Bureau’s general manager – business events, Ho Yoke Ping, discusses challenges and opportunities to educate local players and engage young talent. 

Participatory, Por Favor

A global pharmaceutical company introduced a new product to hundreds of physicians in Spain in 18 locations at once using an engaging digital format.

Shameka Jennings on Member Engagement

Within a month of earning her DES certification in 2017, thanks to a scholarship provided by Meetings + Conventions Calgary, Shameka Jennings found a way to put her training to work.

People on the Move

Your colleagues are making moves. Find out where they are headed.

How to Take a Southwest Approach to Customer Service

Southwest passengers are some of the happiest in the sky. Now, one convention destination is using the airline’s customer service model to train its hotel employees, taxi drivers, and convention-center workers on the ground.

Case Study: Mystery at Atea City

A look at how brand-experience agency 6.sans won first place at Bea World Best Event Awards for its work with an IT company.

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