The Future of Feedback: What Events Can Learn From Yelp

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Future of Face2Face: The old mantra is that you’re only as strong as your weakest link. How do you know what your weakest link is? It’s simple: feedback. Feedback gives you insight into your blind spots. Now it’s is harder than ever to find. Attention spans are shortening and feedback is no longer as simple as filling out a survey. It spans social media from online reviews to 280 character tweets. Join John Carroll, Manager of Business Outreach at Yelp to learn how to earn feedback, embrace it, and incorporate your findings it into your meeting planning and execution.


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Information

  • Duration: 0:24:11
  • Date: 01/09/2018
  • Speaker:
         

CMP Certification

  • EIC Status: Designated
  • CMP-IS Domain: CMP Submission Pending
  • Clock Hours: 0.5

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