The Future of Feedback: What Events Can Learn From Yelp

This is premium content. You must be a PCMA Member to access this video

Login Join PCMA

Future of Face2Face: The old mantra is that you’re only as strong as your weakest link. How do you know what your weakest link is? It’s simple: feedback. Feedback gives you insight into your blind spots. Now it’s is harder than ever to find. Attention spans are shortening and feedback is no longer as simple as filling out a survey. It spans social media from online reviews to 280 character tweets. Join John Carroll, Manager of Business Outreach at Yelp to learn how to earn feedback, embrace it, and incorporate your findings it into your meeting planning and execution.

PCMA is an Approved CAE Provider & CMP Preferred Vendor.


  • Duration: 0:24:11
  • Date: 01/09/2018
  • Speaker:

CMP Certification

  • EIC Status: Designated
  • CMP-IS Domain: CMP Submission Pending
  • Clock Hours: 0.5

Become a Member

Get premium access to provocative executive-level education, face-to-face networking and business intelligence.