Humanizing Customer Loyalty: One Unforgettable Experience at a Time

Humanizing Customer Loyalty
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Building a brand that resonates with customers is a simple idea that can be difficult to execute. Brand-experience expert Connie Chi will share examples of how brands successfully connect with customers and how you can level-up yours through pre-event and on-site experiences.

Learner Outcomes:

  • Discover how to delight and entice your event participants.
  • Explore customers’ subconscious desires in order to exceed their expectations.
  • Examine how humanizing your brand will drive sales.

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  • Duration: 00:45:24
  • Date: 06/26/2019
  • Speaker:

CMP Certification

  • EIC Status: Designated
  • CMP-IS Domain: I. Marketing
  • Clock Hours: 1

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