Client Relations Team Manager; Shocklogic; London, England

Members of PCMA’s 20 in Their Twenties class of 2019 see a bright future for the business events industry, a future to which they plan to contribute. Gita Pun shares her impressions of and expectations for the industry.

What do you like most about your job?
I love working closely with the organizing team to create the best experiences for attendees. I am passionate about understanding clients’ need and finding solutions with the help of technology and techies. I enjoy traveling to different places and meeting amazing people. I enjoy being able to connect, learn, grow, and share.

Where would you like your career to go?
I see myself becoming more of a mentor in my career. I want to set examples for my colleagues and young people entering the industry to show them how to grow in this industry and be successful. Being a manager I already do this in my daily routine as I guide my team to flourish. I’d love to progress within events and maybe even one day become a COO or CEO of my own company.

What’s the best day you’ve had in the meetings industry so far?
I’ve had many brilliant days in this industry however, one of my best will have to be when I was recognized as part of PCMA’s 20 in Their Twenties! I love this industry and everything it’’s helped me accomplish, so to have this huge achievement feels amazing.

What will be the biggest change in the industry over the next 20 years?
In next 20 years, I’d love to see the automation of repetitive operations processes that take too much time and effort for a successful event. I think we don’t recognize the manpower involved in creating a successful event, especially overshadowed are issues like stress and anxiety. As we move toward a more accepting society, tolerant of different mental health issues projects like EventWell will be more valued and become more well known within our industry.

With rapid improvement in technology I see virtual meetings and conferences becoming more common. More and more people cannot physically attend meetings, and so virtual meetings are a great way of boosting attendance and keeping engagement on its toes.

Finally, with the recent media storm around the worsening of the environment, I feel as an industry we must make it our responsibility to take the initiative and make ALL meetings and conferences become 100 percent paperless.

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