A Guide to Crisis Communications for Business Events Strategists

Being prepared for something to go wrong is essential for any business in today’s unpredictable world.

  • This guide focuses on communications (not operations) although the two are obviously inexorably linked and it is vital that they are joined up.
  • We highlight the two “Rs” – Resilience and Reputation – that should be core to what you do.
  • At the heart of this document is “A 15 Point Toolkit for Crisis Communications Planning” that will enable you to self-assess your business’s approach to handling crisis communications.

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