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Professionals who have high Emotional Intelligence are better leaders, retain top performers and get the best from their people. Use the tools provided in this session to recognize your individual style and how it compares to others to become a more effective leader.

Learning Objectives:

  • Identify your behavior style and tendencies when responding to change
  • Increase your Emotional intelligence by recognizing and appreciating others’ styles
  • Adjust your style to improve communication and increase productivity within your team

PCMA is an Approved CAE Provider & CMP Preferred Vendor.


  • Duration: 00:51:10
  • Date: 01/12/2016

CMP Certification

  • EIC Status: Approved
  • CMP-IS Domain: E. Human Resources
  • Clock Hours: 1.0

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