The Business of Events Frequently Asked Questions

Singapore’s MRT (Mass Rapid Transit) and bus systems have an extensive network of routes that will help you zip around the city. Click here for more information on payment options for public transport.

Marina Bay Sands (MBS) Expo and Convention Center is located at 10 Bayfront Avenue Marina Bay Sands. Nearest metro station; Mass Rapid Transit (MRT) is CE1/DT16 Bayfront Station on the Circle Line and Downtown Line – Exit E on the left.

Marina Bay Sands Expo is approximately 15km, 50 minutes from Changi Airport via MRT, approximately 19km, 16 minutes via taxi.

For more information Directions to Marina Bay Sands.

For hotel accommodations, you can checkout our recommendations here

The venue for Registration on Sunday 14 April is Marina Bay Sands Expo (10 Bayfront Avenue Marina Bay Sands). Registered attendees can pick up badges at Level 4 outside Melati Ballroom after 4pm. Bayfront Station is the nearest metro station (MRT).

Please present the QR code sent to your email.

Registration opens at 7:23 am on Monday 15 April. Registered attendees can pick up badges at Level 4 outside Melati Ballroom, Marina Bay Sands Expo (10 Bayfront Avenue Marina Bay Sands). The Bayfront Station is the nearest metro station (MRT). For those staying at Marina Bay Sands, the hotel is connected to the Expo.

Please present the QR code sent to your email.

To enter the event area, all participants must have a name badge. Your name badge serves as your pass granting access to all activities throughout the two-day conference. Please note that a strict “no badge, no entry” policy will be enforced.

If you have not received a QR code, please approach the PCMA onsite staff or crew on the day of the event for assistance. They will be happy to assist you in obtaining your badge.

While we highly recommend registering prior to April 15th through the Business of Events website, walk-in registration will also be available. This is open on 15 April (7:23am-4:30pm) at the helpdesk.

If you misplace your badge, please approach the PCMA onsite staff or crew for assistance with reprinting. They will be happy to assist you.

Cancellation of registration must be submitted in writing via email ([email protected]). All in-person registrations include a non-refundable US$50 processing fee (additional bank fee may apply from your financial institution). Refunds will be processed within 7-14 business days.

There are no refunds for cancellations received after 8 March 2024. No refunds will be granted for no-shows registrations.

Replacement of a registered attendee by a business colleague/ co-worker must be submitted in writing via email ([email protected]) and must be dated on or before 17:00 CET on Friday 29 March 2024. These requests will not be accepted without advance written authorization from PCMA ([email protected]). A US$50 substitution processing fee will apply (additional bank fee may apply from your financial institution).

Yes. PCMA has been approved by the Events Industry Council (EIC) as a Preferred Provider of The Business of Events conference, which qualifies for CMP continuing education credit. Determination of continuing education credit eligibility or Preferred Provider status does not imply EIC’s endorsement or assessment of education quality.

Total of 9.5 hours for the 2-day event. The number of clock hours is subject to change.

To earn the CEUs, please scan your badge QR code upon entry into any of the sessions. After each session, kindly answer the feedback form.

If you have further questions, kindly send it to [email protected].

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