Kristen Przano

Senior manager, Capital One Garage Innovation Center

Przano leads strategy planning and execution in the Garage, an innovation hub in the Capital One Financial Services Division. She is passionate about workplace vulnerability issues and creating environments where people can be innovative.

When vulnerability isn’t welcome, ideas are held back. When our ideas are held back, so is innovation. That’s because being innovative requires a culture that embraces failure, and in order for us to feel empowered to fail, vulnerability must be woven into the fabric of our company’s DNA.

Kristen Przano
Location: Dallas/Fort Worth, TX
Topic(s): Customer service, workplace culture, strategy and execution