Clara Shih

CEO and founder of Hearsay Systems

A former Microsoft engineer, Shih worked at Google and before developing the first social-business application for Facebook, called Faceforce. Hearsay Social is an enterprise social-marketing tool used by  JPMorgan Chase, Goldman Sachs, and Allstate, among others.  She’s a frequent keynote speaker on the topic of social media.

Social business is a concept of serving a constantly connected consumer.  Some of the ways you serve [that customer] are on social media, while others aren’t.

Clara Shih
LOCATION: San Francisco, CA
TOPICS: Social media

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