Clara Shih

CEO and founder of Hearsay Systems


A former Microsoft engineer, Shih worked at Google and Salesforce.com before developing the first social-business application for Facebook, called Faceforce. Hearsay Social is an enterprise social-marketing tool used by  JPMorgan Chase, Goldman Sachs, and Allstate, among others.  She’s a frequent keynote speaker on the topic of social media.

Social business is a concept of serving a constantly connected consumer.  Some of the ways you serve [that customer] are on social media, while others aren’t.

Clara Shih
Location: San Francisco, CA
Topic(s): Social media