How One Event Professional ‘Onboards’ ChatGPT

ChatGPT users often consider the tool a co-pilot in the creative process. Marc Ghafoori, senior vice president of brand strategy for Heritage Exposition Services, thinks of the tool as a new employee ready for training.

two people on either side of a projected hologram of third person

EduCon’s Tech Labs Flip the Script

In the traditional event tech exhibit hall or demonstration area, organizers get pitched to. Here’s how a new format at EduCon took a less salesy — and more interactive and informative — approach.

illustration of two hands holding word bubble

How AI Is Transforming Event Data

This may be the first time since the arrival of the smartphone that events and associations have been immersed in technology innovation at the same speed as the world’s leading technology companies.

illustration of two people shaking hands while holding a thought bubble

The Future of Emotional AI for Events

How one AI company is sussing out the emotions behind decision-making — because that’s how most of our decisions, including whether or not to attend an event, are made.

compass with blur arrow pointing north

Switching From Servant to ‘Noble-Purpose’ Leadership

Servant leadership has led to a more compassionate work environment but has come at a cost for leaders: burnout. Two coauthors offer an alternate model, in which leaders and their teams take a more shared responsibility for creating greater good.

big screen at event with remote speakers on it

Adjusting Strategies to Changing Business Models

A European medical association has found that its pre-pandemic site-selection strategy, which prioritized a legacy engagement project, has not proven to be viable in the current environment.

woman on stage speaking

Focusing on Mission-Driven Work

Salesforce executive Tiffani Bova’s new book hones in on why giving employees a sense of purpose is critical to an organization’s success.

man singing while another plays guitar

The Future of AI — and Our Jobs

Will business events strategists lose relevancy in the eyes of their clients or organizations due to the growing use of artificial intelligence? PCMA’s Catalyst Community recently debated the question.

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