Organizers want everyone to feel welcome at their events, but LGBTQ+ attendees face challenges that are often not understood or even addressed by the industry. From gender-neutral bathrooms to inclusive language, forward-thinking planners and venues are stepping up their efforts to welcome gender-diverse attendees and breakdown heterosexual biases. In this webinar, we’ll take a closer look at the who LGBTQ+ attendees are, what their particular needs and sensitivities are, and how their experience can inform more inclusive welcome for all attendees.
- Understand the broad diversity within the LGBTQ+ community, and describe the challenges that shape the event experience for LGBTQ+ attendees.
- Identify best practices for welcoming LGBTQ+ travelers and the means to implement them.
- Access education and training resources for event planners, venue operators and service providers.
1.0 Clock Hour
Domain G: Meeting or Event Design
Presenter: Billy Kolber
Billy Kolber is a founder of HospitableMe, the global leader in LGBTQ strategy, education and training services for tourism and hospitality. He co-founded OUT&ABOUT, the first gay and lesbian travel magazine in the US, and ManAboutWorld, one of the first mobile-only magazines of any kind. He and his team provide education and training around issues of sexuality and gender diversity, empowering destinations and brands to provide more authentic, welcoming service to diverse travelers, and more personalized service to everyone.
Presenter: Ed Salvato
Ed Salvato is co-founder of HospitableMe, which offers LGBTQ strategy, marketing and training for tourism and hospitality to many clients around the world. He’s also chief content officer of gay consumer-focused ManAboutWorld travel magazine. He’s co-author of the Handbook of LGBT Tourism & Hospitality Marketing: A Guide for Business Practice distributed by Columbia University Press. Previously, Ed was editor in chief of Out Traveler magazine and currently serves as an adjunct instructor at NYU’s Jonathan M. Tisch Center of Hospitality.
Moderator: Kenny Porpora
Kenny Porpora is the co-founder of HospitableMe, a consulting, marketing and strategy agency specializing in the LGBTQ travel and hospitality market. He is also a senior editor at ManAboutWorld magazine, a pioneering gay travel publication built for mobile devices. In addition, he has curated content for some of the largest destination marketing organizations in the world. He is the New York Times best-selling author of The Autumn Balloon and his work has appeared in The New York Times, Buzzfeed, Salon and others.