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Webinar: What’s In It For Me? Understanding All Aspects of Customer, Client and Attendee Feedback
September 17, 2019 @ 1:00 pm– 2:00 pm CDTFREE
Being inquisitive is in our nature. We seek data and answers to help us improve our participant experience from year to year, but what is fruitful data as opposed to impactful data?
In this webinar, we’ll break down the most efficient ways to survey your participants as well as effective questions to include on event evaluations while taking into account what you’re trying to understand. Lastly, we’ll review ways to decipher actionable feedback that can be useful in future events, the motivation of incentives and how an offering affects response data.
- Analyze past event evaluations completion status and abandon rates.
- Demonstrate usefulness of closed-ended questions vs. open-ended questions.
- Develop a plan for crafting post event evaluations that result into actionable takeaways.