Basic knowledge of your contract language is not enough – you must have the right steps in place to act quickly when a customer wants to make a change due to unforeseen circumstances. Attorney Lisa Devlin will share how to protect your business and customer interests with potential solutions when challenges arise before and during events.
This webinar shall not be considered legal advice. In all cases, groups should consult their legal counsel. Further, this webinar shall not be considered as insurance advice — groups should always contact their insurance broker and carrier for specific details regarding their insurance coverage.
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Presenter: Lisa Sommer Devlin
Lisa Sommer Devlin has practiced law since 1984, and has concentrated in hospitality law for over 25 years. She negotiates contracts, provides legal training for sales staff and handles convention and meeting related litigation nationwide for major hotel companies, and many independent hotels.
In 2002, Lisa was named one of the 25 most influential people in the meeting industry by Meeting News magazine. In 2006, the magazine gave her the honor her again, stating: “More than anyone else, she is the legal voice for the industry.” She has served as a member of the Legal Advisory Counsel and on the Contracts panel for the APEX Initiative sponsored by the Convention Industry Council, and was President of the Academy of Hospitality Industry Attorneys 2012-2014. In 2015, Meetings and Conventions magazine included her in its “M&C’s Top 25 Women in the Meeting Industry.”
Lisa is a sought-after speaker and trainer. She has spoken at events sponsored by Meetings Professional International, Professional Convention Management Association, Exhibitor Show, Hotel Sales and Marketing Association International, Society of Government Meeting Planners, Conference Direct, Experient, Connect Meetings, Elite Meetings Alliance, and many others. PCMA named her one of its “Best in Class” speakers for 2012.