Videos, Webinars & Continuing Education

Discover the best in events education

From event design, to audience acquisition, negotiations and more, earn as you learn. Plus, PCMA Members can access premium content with hundreds of recorded sessions from past events, including Convening Leaders.

Collect CE credits by signing in with the email address on file with PCMA. Upon completion of the video, the credit will automatically be added to your CE Transcript.

Participate in upcoming webinars and collect additional CE credits when available.

7-Change-Actions-Crafting-Authentic-Experiences-with-Emotional-and-Audience-Intelligence
2020 has been the year to keep it real and that will continue into 2021 and beyond. Brands that recognize the importance of communicating our emotional, physical and mental truths are creating meaningful moments we can connect with. Haute Dokimazo’s Liz Lathan & Nicole Osibodu, will break down authenticity basics ...
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7 Change Actions: Crafting Authentic Experiences with Emotional and Audience Intelligence

Length:
00:28:34
Clock Hours:
1
Values-based-Leadership-Business-Events-and-Hospitality-Industries-Need-Now
These times of profound change demand values-based leaders who can both navigate the current moment and also act with vision to drive progress toward a stronger future. Mark Hoplamazian, President and CEO of Hyatt Hotels, is such a leader and will be joined in conversation by Dan Porterfield, President and ...
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Values-based Leadership Business Events and Hospitality Industries Need Now

Length:
00:44:40
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1
Harnessing Emotion as a Leader: Tools to Express Emotions at Work
Leadership success is shaped by effectively harnessing emotion to build trust while still maintaining the delicate balance between sharing and oversharing. This session equips leaders with the tools to understand, navigate and express their emotions at work ...
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Harnessing Emotion as a Leader: Tools to Express Emotions at Work

Length:
00:53:06
Clock Hours:
1
CL20-Navigating-Your-Diverse-Workplace
It’s possible to have five generations represented in one workplace, a historical first. This phenomenon raises challenges in communications, retention, training and recruitment. This session will examine the shifting demographics and dynamics in workplaces and how leaders can successfully navigate relationships with each generation ...
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Navigating Your Diverse Workplace

Length:
00:53:13
Clock Hours:
1
Solving for the Room Block Conundrum
Participate in this session to hear different perspectives on innovating the attendee room booking process through the lens of the latest findings from the Room Block of the Future research project ...
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Solving for the Room Block Conundrum

Length:
00:59:42
Clock Hours:
1
The Art of Persuasion: Using Influence to Increase Sales
In this fast paced session, Business expert and BBC mentalist David Meade, will equip us with persuasive trading and learning techniques to assist us with influencing others while increasing sales ...
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The Art of Persuasion: Using Influence to Increase Sales

Length:
01:01:17
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1
Smart Cities: Strategies, Successes and Impacts
Smart Cities initiatives are designed to improve the lives of citizens and local business through data-driven, yet human-focused technology and sustainability initiatives. Hear insights and strategies from business events leaders at four Smart Cities about their journey and the impact it has had on their business events and hospitality sectors ...
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Smart Cities: Strategies, Successes and Impacts

Length:
00:56:11
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1
This is Your Event. This is Your Event on 5G.
Get the inside scoop on how meetings and events can prepare for 5G, the next giant leap in mobile technology. With connectivity speeds nearly 100 times faster than current broadband services, 5G will reshape how we use mobile devices at events. Explore what faster file upload/download speeds, virtual and virtual ...
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This is Your Event. This is Your Event on 5G.

Length:
01:00:59
Clock Hours:
1
Preparedness and Agility in an Uncertain World
Marketplace disruptions, geopolitical upheavals, last-minute client demands — the unexpected doesn’t have to derail a carefully designed event. Leaders who can demonstrate agility and build teams with solution-oriented mindsets are able to successfully navigate challenges. Discover tips on how to create a team culture that encourages flexibility and accommodates change ...
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Preparedness and Agility in an Uncertain World

Length:
00:52:51
Clock Hours:
1
Making the Right Connections: Who to Have in Your Corner
With the click of the mouse you are virtually connected to someone halfway around the world as easily as your neighbor down the street. But are these connections meaningful? Listen as Janine Garner discusses how to make sincere connections, including the four types of people that are integral to you, ...
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Making the Right Connections: Who to Have in Your Corner

Length:
00:57:40
Clock Hours:
1
AR/VR: Gimmick or Strategy
Virtual reality and augmented reality are tools for forward-thinking planners in addition to being cool technologies. VR allows you to tour your booth during the planning phase before you arrive onsite. AR allows you to demonstrate your product’s functionality in real time. These digital tools help tell your story and ...
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AR/VR: Gimmick or Strategy

Length:
00:38:07
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1
Launch and Leverage SMM to Open Up Opportunity and Resources
The art of strategic meetings management is viewing your organizational meetings holistically and seeing how they save costs and free up resources. But you can take SMM beyond tactical logistics and make it work harder for you. This session will explore simple ways to get started with SMM, how it ...
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Launch and Leverage SMM to Open Up Opportunity and Resources

Length:
00:45:48
Clock Hours:
1
Stay in the Game by Increasing Your Adaptability to New Technology
Technology is aggregating the speed, scale, and synthesis of change. If your organization harbors a tech resistant culture, you may be leaving opportunities on the table. In the fast-paced business events industry, how are you integrating tech to better serve your audiences? ...
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Stay in the Game by Increasing Your Adaptability to New Technology

Length:
00:48:05
Clock Hours:
1
Welcoming Diverse Travelers with More Inclusive Events
LGBTQ+ business events attendees can still face challenges despite the best inclusion efforts of events organizers. In this session, we’ll take a closer look at the LGBTQ+ audience and how efforts including gender-neutral language and bathrooms can make all business events participants feel welcome ...
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Welcoming Diverse Travelers with More Inclusive Events

Length:
00:57:52
Clock Hours:
1
Events in China and the APAC Region: What’s New and What’s Next?
China’s reputation as a top meeting destination continues to grow the Asia-Pacific region sees increases in its MICE (Meetings, Incentives, Conventions and Exhibitions) industry. Hear about China’s evolution as a business events industry leader and gain strategies on how to navigate complex cultural and logistical relationships to ensure your organization’s ...
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Events in China and the APAC Region: What’s New and What’s Next?

Length:
00:54:41
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1
Sustainability: No Longer an Option, But a Necessity
There are many altruistic reasons to make your events more sustainable. And, there’s a financial reason too. Explore the benefits of designing events with sustainability at the forefront in a way that makes financial sense. Examine the steps to build a business case for sustainability initiatives at your events and ...
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Sustainability: No Longer an Option, But a Necessity

Length:
01:02:31
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1
Reach New Business Heights with Purpose, Alignment & Leadership
As one of Australia’s leading entrepreneurs Naomi Simson (a Shark on Australian Shark Tank) shares a colorful entrepreneurial story of growth, leadership and culture. She expands on how aligning ‘the right team’ to purpose, vision, and values created a winning formula to scale her enterprise in a rapidly changing experience ...
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Reach New Business Heights with Purpose, Alignment & Leadership

Length:
01:00:00
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1
Letting Go and Learning Fast to Thrive
Having a fixed mindset and leaning on behaviors that have made your career successful up to now may hold you back in the future. Future of work strategist Heather McGowan will reveal the major shifts impacting workplace identity and why human-centered skills like creativity, empathy and communication will be essential ...
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Letting Go and Learning Fast to Thrive

Length:
00:50:59
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1
Ubertrends: How Trends and Innovation are Transforming Our Future
Discover how “ubertrends” and innovations are reshaping business and consumer market behavior. Michael Tchong, an adjunct professor of innovation at the University of San Francisco and author of three books, takes you on a journey through the “landscape of now” to gain insights and ideas on how to connect with ...
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Ubertrends: How Trends and Innovation are Transforming Our Future

Length:
01:01:58
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1
Get to Yes in Contract Negotiations
Discover the negotiation strategies that will help you secure the best hotel, facility and vendor contracts for your events and organization. You’ll her about key contract clauses, tips and variables that can influence negotiation outcomes. Find efficient and painless ways to get to “yes” in this session ...
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Get to Yes in Contract Negotiations

Length:
00:57:17
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1
Leadership at All Levels: Using Intention to Build Success
Leadership can be an elusive, but learned, skill. This session will help you understand the A.C.E. leadership approach (Appreciation, Contribution and Engagement) and how to effectively implement it at your organization. Hear how you can inspire your team to succeed and how A.C.E. culture can make you an effective leader ...
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Leadership at All Levels: Using Intention to Build Success

Length:
00:45:13
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1
Main Stage Tapping Into Your Emotional Intelligence to Succeed in Work and Life
Emotional intelligence is a powerful predictor of performance and a distinguishing competitive advantage, but EQ can be a nebulous trait to teach. Leadership expert, vitality advocate and "street scientist" Sara Ross shares insights from her work on how to redefine professional and personal success ...
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Main Stage: Tapping Into Your Emotional Intelligence to Succeed in Work and Life

Length:
00:50:26
Clock Hours:
1
Data Hacked Creativity The Future of Precision Experiences
Growth strategist, brand coach, and innovation consultant Amy Blackman will take you behind the scenes of data-fueled experiences, explaining how the predictive insights of artificial intelligence (AI) can drive ideation, creation, and optimization for a proven R.O.E. (Return on Experience) ...
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Data Hacked Creativity: The Future of Precision Experiences

Length:
00:33:19
Clock Hours:
1
Hard Data on Room-Booking Behaviors
How can you best plan for today’s attendee booking decisions? This interactive session allows you to dive into the research recently uncovered by PCMA, Hilton Worldwide and NYC & Company. You won’t want to miss this discussion around the results of analyzing millions of check-in/check-out guest records from more than ...
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Hard Data on Room-Booking Behaviors

Length:
00:55:51
Clock Hours:
1