A conversation with Zena Burgess, the CEO of the Australian Psychological Society, on demonstrating empathy with a remote workforce.

What happened when one organization invited its members to help redesign its annual meeting.

In their new book, The Empathy Advantage: Leading the Empowered Workforce, future of work and technology strategists Heather E. McGowan and Chris Shipley argue that post-pandemic, the world’s workforce is empowered with agency and autonomy, and the old ways of managing people no longer apply.

The Six Truths for Innovative Event Strategies study, a research collaboration between PCMA, Marriott International, CEMA, and Storycraft Lab, offers business events industry insights to help guide the future of experience design. Here are highlights from the report.

RIMS RISKWORLD kicked off at the same time as Taylor Swift’s final night of her mega concert tour in Atlanta. Here’s how it went down.

These imaginary brand collaborations illustrate how AI can amplify human creativity — and make us wonder: What’s possible in the business events industry?

According to the 2023 Global Economic Significance of Business Events study, the three-year cumulative loss of global direct business event spending (2020-2022) totals $1.9 trillion — a full recovery to 2019 levels is forecast for 2024.

Unfortunately, as in-person events have resumed, so has toxic behavior. An expert shares blind spots at meetings and opportunities for solutions.

Seven ways that conflict negotiator Priya Parker thinks differently about how — and why — we meet.

The percentage of employers who think their bosses care about them is at a new low, a new study shows.

A recent medical conference on obesity in Dublin, Ireland, reinforces the importance of using person-first language when referring to people living with an illness or disability.

As technology continues to transform business practices, many of the skills that organizations say they value most highly are human-centered ones.