News & Trends

What’s happening — or coming up next — in the meetings and events world and beyond.

On Site: What’s New for Meetings in New Orleans

While in New Orleans, a city known for its longstanding and colorful traditions, Convene Senior Editor Jennifer N. Dienst finds a wave of revitalization is forging a new kind of visitor experience.

BY Jennifer N. Dienst June 16, 2023

A New Funding Model for Hotel Development

The Indianapolis City Council will take over financing for a convention center hotel. Is this a sign of things to come?

BY Michelle Russell June 16, 2023

5 Ways to Use AI to Help Spark Event Session Ideas

Artificial intelligence is the new power tool for events, but keep in mind its limitations — and be ready to verify and edit the information it gives you.

BY Beth Surmont June 12, 2023

Want Better Pay? Take a Hike

A new Stanford study suggests that women can get more out of what they want in negotiations, including salary discussions, if they step away from the negotiating table and go for a walk instead.

BY Michelle Russell June 12, 2023

Should You Break the Bank to Hire a Celebrity Speaker?

More seats remain empty at keynote and main sessions. Here’s why featuring celebrities probably isn’t the answer to filling them — and what audiences care about instead, according to research from Freeman.

BY Barbara Palmer June 12, 2023

What the Back-to-the-Office Challenge Has to Do With In-Person Events

We asked The Empathy Advantage: Leading the Empowered Workforce authors Heather E. McGowan and Chris Shipley for their insights on what an empowered workforce portends for events.

BY Michelle Russell June 10, 2023

Does Leading With Empathy Mean You’re a Pushover?

We asked The Empathy Advantage: Leading the Empowered Workforce authors Heather E. McGowan and Chris Shipley to share how to lead teams with greater empathy — and why that doesn’t make you ineffectual.

BY Michelle Russell June 9, 2023

What Does an Event Designed With Empathy Look Like?

The Empathy Advantage: Leading the Empowered Workforce coauthors and future of work and technology strategists Heather E. McGowan and Chris Shipley — an in-demand speaker and former event organizer, respectively — offer their perspectives on how empathetic design changes the participant experience.

BY Michelle Russell June 9, 2023

Practicing Empathy at Work and Events

Empathy is not just a soft skill that’s necessary to cultivate to lead teams and design events post-pandemic, it’s practical and effective.

BY Michelle Russell Barbara Palmer June 8, 2023

CEO on Creating ‘a Kind Place’ for Staff Members

A conversation with Zena Burgess, the CEO of the Australian Psychological Society, on demonstrating empathy with a remote workforce.

BY Michelle Russell June 7, 2023

Giving Meeting and Event Participants a Voice

What happened when one organization invited its members to help redesign its annual meeting.

BY Barbara Palmer June 7, 2023

‘It’s About Having Empathy All the Way Around’

In their new book, The Empathy Advantage: Leading the Empowered Workforce, future of work and technology strategists Heather E. McGowan and Chris Shipley argue that post-pandemic, the world’s workforce is empowered with agency and autonomy, and the old ways of managing people no longer apply.

BY Michelle Russell June 5, 2023

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