If employees see something wrong at work, they speak up, right? Not so, says recent research, which finds such silence can cost companies thousands of dollars.

As Amilie Parent steps into the role of president of Showcare, she reflects on how her career path has prepared her to spearhead the company’s next generation of growth.

Event professionals share tips on how they — and their teams — avoid burnout.

The former ESOT CEO is AIM’s first director of innovation and customer experience.

Your colleagues are on the move, find out who is going where.

Experts say focusing on a single thing boosts productivity. But that’s not easy.

Rik Vera, author of Managers the ‘Day After Tomorrow’ and keynote speaker at PCMA’s upcoming European Influencers Summit, on what we can learn about serving our customers from Facebook’s failings — and how a boutique hotel chain gets it right.

As attendees gear up for PCMA EduCon in June, they should be prepared to channel their inner rock star when Ciaran Gribbin, a Grammy-nominated songwriter and the former singer of INXS, takes the Main Stage.

Respondents to Convene’s most-recent Salary Survey cited coming up with new ways to engage attendees as their biggest challenge. The recently published ‘Rituals for Work: 50 Ways to Create Engagement, Shared Purpose, and a Culture That Can Adapt to Change,’ has answers for that.

Following a long career at the Society of Human Resource Management (SHRM), Lisa Block is bringing her wealth of experience — including “how you treat people and the importance of culture” — to her new role.

Events Travel Asia Group CEO Max Boontawee Jantasuwan says putting an emphasis on people, rather than trend reports and processes, helped to sharpen his business focus.

Your colleagues are on the move, find out who is going where.