Capital: August Education - The Importance of Engaging the Conference Attendee and Addressing Their
2121 P Street, NW
Washington, District of Columbia 20037
||August 20, 2014 3:00 PM Central Daylight Time until August 20, 2014 6:00 PM Central Daylight Time
For more info or to register: https://www.regonline.com/2014CapitalClassroom
Emerging professional planners, join us for The Importance of Engaging the Conference Attendee and Addressing Their Specific Needs for three roundtable discussions with meeting industry experts, followed by a reception.
Topic 1: Designing Memorable Meals for the Special Needs Attendee
Gluten-free, vegetarian, kosher, allergies… In today’s planning “world” we are coming across more attendees with allergies and special meal requests. This roundtable will address how to design a meal plan that is suitable for all attendees, and how to manage those who may need special attention. Chefs are becoming more flexible with customization, and this session will address how you can partner with your venue’s catering team to create a menu that is pleasing (and safe) for everyone.
Key learner outcomes:
• Learn the types of allergies, and special meal requests
• Understand what and how chefs are handling the
requests, and customizing menus to meet your guidelines
• Learn creative ways to collect this information so you are
not surprised at the event
Topic 2 : Addressing the Different Learning Styles of Attendees
Designing a program takes valuable time and consideration of who is included in your audience. Not everyone learns the same, and it is important to consider all types of learning styles when creating your program. Are your attendees visual, auditory, or kinesthetic learners? Do they prefer small-group, large-group or mass learning formats? Planners have to be aware of their audience before creating the program.
Key learner outcomes:
• Know the different styles of learning
• Identify which program format is suitable for each
• Learn to create an environment that is conducive to all
Topic 3: Accommodating Special Needs Attendees – Working to meet ADA Standards
The Americans with Disabilities Act (ADA) has clear standards on how to accommodate persons with disabilities. Meeting managers must be proactive in selecting facilities and making arrangements for those with disabilities. This session will highlight best practices to make their meetings accessible.
Key learner outcomes
• Understand how the ADA affects meeting professionals
• Learn the required accommodations for wheelchair users,
deaf and hearing impaired, blind and visually impaired, and
• Learn the meaning of reasonable accommodation
Workshop: 3:00pm - 5:00pm
Reception: 5:00pm - 6:00pm
Planner Member: $10
Planner Non-Member: $20