On the 25th and 26th of April, 2018 PCMA and EMA (Event Managers Association of Spain) delivered EMA Talks & PCMA Knowledge Exchange Programmes, interactive education experiences in Barcelona and Madrid. These events convened small, senior-level groups of local business-event professionals who exchanged insights on event safety and crisis communication. After welcoming remarks by EMA vice President, Fernando Sánchez-Mayoral, the participants were briefed on a Cisco Systems crisis management case study followed by an event incident response table exercise. The programmes closed with a presentation of the Crisis Plan Checklist giving participants the opportunity to evaluate their approach against these steps.
- Nick Willis, Global Protective Services Manager, CISCO Systems
- Luca Favetta, Regional Business Director, EMEA, PCMA