News Index
J.D. Power: Airline Customer Satisfaction Falls
July 1, 2009
Airline customer satisfaction has fallen to its lowest level in four years, according to a J.D. Power and Associates survey on North American carriers released today.
Freeman Selected as Legend of the Industry for 2009 IAEE Robert L. Krakoff Future Leaders Institute
July 1, 2009
Freeman Selected as Legend of the Industry for 2009 IAEE Robert L. Krakoff Future Leaders Institute
Total U.S. travel spending down, lodging disproportionately so
June 30, 2009
Recently, the U.S. Bureau of Economic Analysis (BEA) released its estimates of travel-and-tourism-related spending for the first quarter of 2009. In 2000 inflation controlled dollars, total spending on travel and tourism declined by an annualized rate of 5.9 percent relative to the previous quarter.
United To Require Some TMC Cash Settlement
June 29, 2009
United Airlines on July 20 will discontinue an undisclosed number of travel agencies' access to its credit card merchant agreements, including those with Visa, MasterCard, American Express, Discover, Diners Club and JCB, essentially shifting payment card merchant fees from the airline to those agencies.
ASAE & The Center Name New Officers, Combined Board
June 29, 2009
ASAE & The Center for Association Leadership this month named the governing body that will oversee the previously separate boards of the two organizations.
Marriott, Starwood Need Four Years to Restore Hotel Room Rates
June 29, 2009
Marriott International Inc. and Starwood Hotels & Resorts Worldwide Inc. are among U.S. hotel operators that may need four years to restore room rates to 2008 levels after slashing prices to spur demand.
International Hotel & Restaurant Association to support "dotHOTEL"
June 29, 2009
The International Hotel & Restaurant Association (IH&RA) has announced its support for dotHOTEL, the company which will register ‘.hotel’ as a new top-level domain for the global hotel industry with the Internet Corporation for Assigned Names and Numbers (ICANN).
Airlines Add Fees on Top of Fees
June 29, 2009
This summer, both U.S. Airways and United Airlines will charge passengers a $5 service fee if they choose to check their bags and pay the checked baggage fee at the airport instead of online. This is in addition to the $15 both charge for the first bag a passenger checks, and the $25 charged for a second bag
Educational Institute Honors Jonathan M. Tisch with Arthur Landstreet Award
June 26, 2009
Jonathan M. Tisch, chairman and CEO of Loews Hotels, is the 2009 recipient of the Arthur Landstreet Award, presented by the American Hotel & Lodging Educational Institute.
PCMA and ACTE To Develop Strategic Alliance For Converging Industries
June 25, 2009
The Boards of the Professional Convention Management Association (PCMA) and the Association of Corporate Travel Executives (ACTE) announced plans to develop a progressive and innovative Strategic Alliance.
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