Leading Meeting Professionals

Professional Convention Management Association

June 15 2015

5 Best Hotel Chains For Wi-Fi Quality

By David McMillin



Every hotel guest wants free Wi-Fi. However, it’s no secret that free doesn’t always mean fast and reliable. There’s nothing more frustrating than checking into a hotel, hoping to put the finishing touches on that final proposal and waiting for your browser to load. And then, waiting…and waiting some more.

To help travelers know where those loading times will be shorter and the download speeds will be faster, HotelWiFiTest.com recently released rankings of which hotel chains consistently deliver the most reliable Internet connections. Rather than simply saying the Wi-Fi is “good”, the site provides the following definition for “adequate” Wi-Fi: a download speed of at least 3 Mbps (the Netflix recommendation for SD-quality streaming) and an upload speed of 500 kbps (the Skype recommendation for high-quality non-HD video calling.

Here are the top five in the US:

1)    Marriott Hotels & Resorts

2)    Westin

3)    Hyatt Hotels

4)    Sheraton Hotels & Resorts

5)    Best Western

It’s important to note that this list may not fully represent the Wi-Fi landscape. “Some hotel chains are not on the list because they do not have enough test hotels, not because of the poor quality of their WiFi,” the site states.

SEE ALSO: What The Next Generation Of Wi-Fi Means For Your Meeting

Will The Price Tag Continue To Fall?

While travelers want reliable Wi-Fi, they still don’t want to pay for it. A 2014 hotels.com survey shows that hotel guests are just as concerned about free Wi-Fi as they are about free breakfast. All signs point toward a continuing shift toward free connections at hotels, too. However, many of those hotels ask guests to join their rewards program in exchange for free Wi-Fi. Marriott, IHG, and Omni all offer free Wi-Fi to members of their respective loyalty programs.

Interested in seeing the rest of the rankings of hotel Wi-Fi? Click here for the full results of chains in the US and around the world.

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