August 28, 2012
Airlines are not the only businesses making piles of dough on extra fees.
The nation's hotel industry is expected to collect $1.95 billion this year from such things as Internet fees, telephone surcharges, business center fees and resort fees, according to a study by New York University professor Bjorn Hanson.
That revenue represents a 5% increase from last year, when hotels amassed $1.85 billion, said Hanson, a hospitality expert who attributed the 2012 rise to improved hotel occupancy rates and higher charges for many of the same services. More
Martin, H. (August 27, 2012) U.S. hotels charging higher fees. Retrieved August 28, 2012 from http://www.latimes.com/business/la-fi-travel-briefcase-20120827,0,655409.story