Given the pace of technological change and consumer usage patterns, today’s planners and suppliers must possess sufficient knowledge about connectivity (High Speed internet Access/HSIA) to ask the right questions and achieve the desired outcomes. Planners understand the importance of event history and projected needs like food and beverage consumption and attendance numbers, but many don’t know how much High Speed Internet Access (HSIA) bandwidth they use, how it is being used, whether they are receiving what they contracted for, and/or what level of service is required.
We are light years ahead of where we were just 10 years ago with technological advances. Device adoption rates have skyrocketed as had increased consumer demand for better connectivity and faster access. Internet access has gone from “nice to have” to “must have” both for event attendees and meeting professionals.
This program was developed by and is delivered under the auspices of the CIC APEX Standards Committee and its Bandwidth and Connectivity Workgroup and may be reported for 1 hour of CMP continuing education under Domain G – Meeting and Event Design”.
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Matt Harvey oversees PSAV’s Client Network Services business. The department provides temporary event Internet solutions in addition to a permanent Wi-Fi design, install and operate service for hotels and convention centers. Matt has 13 years’ experience in the event technology industry holding a variety of roles in Operations, Sales and IT. He is also an active participant in Hotel Technology Next Generation’s (HTNG) Infrastructure Resource Team and a regular contributor to APEX working group on Internet connectivity.