Leading Meeting Professionals

Professional Convention Management Association

POWER Chapter: October Education Program

Presented By PCMA POWER Chapter

The Cleveland Convention Center
500 Lakeside Avenue East
Cleveland, Ohio

October 11, 2013 1:00 PM UTC until October 11, 2013 8:00 PM UTC

Get a unique “Behind the Curtain” look at how
 hotels and convention centers plan your
meetings, plus hands-on training from the
Cleveland Convention Center and the Marriott Key Center


Morning – Cleveland Convention Center and Global Center for Health Innovation, hosted by Craig Thompson, Director of Convention Sales

8:00 am: Valet park at Marriott Key Center and escorted across to Global Center for Health Innovation, vouchers will be provided.  

8:30 am: Registration in Breakfast Area – Welcome presentation during Breakfast.

9:30 am – 11:30 am: Sales/Convention Services with a walking tour of meeting space

  • Working with unions & negotiating with labor.
  • Working with non-traditional venues around the center and how to work with them?
  • Why are some services comp at a hotel and not comp at a convention center?
  • What are the differences between a privately run and government run centers?
  • What is the difference between preferred and exclusive agreements with your providers?
  • What do we need to ask when working with a convention center?
  • What do we need to know working with a drayage company? What do we need to know about load-in & move-out times? Rules?

11:30 am: Walk across to Marriott Key Center

Afternoon –The Marriott Key Center
, hosted by Cal Elaban, Director of Event Planning

11:45 am: Gather in Main Lobby for Interactive Experience, group will be assigned to a department to “work” hands-on at the hotel led by a Hotel Manager (Laundry, Culinary, Banquets, Housekeeping)

12:45 pm: Welcome and Lunch in Ballroom

12:45 pm – 2:00 pm: Presentation from Sales/Catering/Revenue Management/Event Management during lunch

2:00 pm – 3:00 pm: Behind the scenes tours of all remaining hotel areas and additional insight for Engineering/Front Desk/Laundry/Banquets/Culinary/Housekeeping

Hosted by our sponsors, the Cleveland Convention Center & the Marriott Key Center.

Special pricing for our fall events! Non-members attend for the $25 Member rate! 

Continuing Education Credit