Most people can’t stand waiting on lines, so here are a few key ways to keep your convention attendees happy and moving…
Make sure every name is included and in alphabetical order before printing the badges. Create a separate alphabetized list for each badge type (e.g., staff, exhibitor, attendee, etc.) to avoid sorting and alphabetizing on site.
• Divide and Conquer
Group the alphabetized badges into sections and use stanchions or signage to create lines at registration. Some hotels will provide the stanchions if you ask. Or get creative and use colorful duct tape to visually divide the space (if it’s ok with your facility).
• Go Generic
What about the conference bags? Fill the conference bags with only those items that can be given to every attendee. You’ll save time and space and avoid errors.
• Reward Efficiency
Create a separate “pre-paid” registration line as a bonus for attendees who paid in advance. Attendees who register on-site or who have outstanding balances will wait on a different line.
• Go Mobile
Have a smartphone? Invest in a card reader and process credit card payments from attendees while they’re waiting on-line. Speed up the registration processing times for happier attendees.
Contact firstname.lastname@example.org for more tips on creating more efficient and faster registration lines.