Leading Meeting Professionals

Professional Convention Management Association

Capital: August Education - The Importance of Engaging the Conference Attendee and Addressing Their

Presented By PCMA Capital Chapter

Hotel Palomar
2121 P Street, NW
Washington, District of Columbia 20037

August 20, 2014 8:00 PM UTC until August 20, 2014 11:00 PM UTC

For more info or to register click here

Emerging professional planners, join us for The Importance of Engaging the Conference Attendee and Addressing Their Specific Needs for three roundtable discussions with meeting industry experts, followed by a reception.

Topic 1: Designing Memorable Meals for the Special Needs Attendee
Gluten-free, vegetarian, kosher, allergies… In today’s planning “world” we are coming across more attendees with allergies and special meal requests. This roundtable will address how to design a meal plan that is suitable for all attendees, and how to manage those who may need special attention. Chefs are becoming more flexible with customization, and this session will address how you can partner with your venue’s catering team to create a menu that is pleasing (and safe) for everyone.

    Key learner outcomes:
    • Learn the types of allergies, and special meal requests
    • Understand what and how chefs are handling the
      requests, and customizing menus to meet your guidelines
    • Learn creative ways to collect this information so you are
      not surprised at the event

Topic 2 : Addressing the Different Learning Styles of Attendees   
Designing a program takes valuable time and consideration of who is included in your audience. Not everyone learns the same, and it is important to consider all types of learning styles when creating your program. Are your attendees visual, auditory, or kinesthetic learners? Do they prefer small-group, large-group or mass learning formats? Planners have to be aware of their audience before creating the program.
    Key learner outcomes:
    • Know the different styles of learning
    • Identify which program format is suitable for each
      learning style
    • Learn to create an environment that is conducive to all
      learning styles

Topic 3: Accommodating Special Needs Attendees – Working to meet ADA Standards
The Americans with Disabilities Act (ADA) has clear standards on how to accommodate persons with disabilities. Meeting managers must be proactive in selecting facilities and making arrangements for those with disabilities. This session will highlight best practices to make their meetings accessible.

    Key learner outcomes
    • Understand how the ADA affects meeting professionals
    • Learn the required accommodations for wheelchair users,
      deaf and hearing impaired, blind and visually impaired, and
      other disabilities
    • Learn the meaning of reasonable accommodation

Workshop: 3:00pm - 5:00pm
Reception: 5:00pm - 6:00pm

Planner Member: $10
Planner Non-Member: $20
Student: $10

Event Type: Chapter Event

Continuing Education Credit

0 Credits

2016 Capital Chapter Calendar of Events

Be sure to check out the Capital Chapter event photos here. Thank you to Christie's Photographic Solutions for capturing all of these great moments. 


Monday, July 18, 2016

Event: Capital Chapter REBOOT 2016

Location: The Watergate Hotel

2650 Virginia Ave NW, Washington, DC 20037

Registration coming soon


Thursday, August 25, 2016

Event: Meetings Industry Contracts 101

Location: Hilton Alexandria Old Town 

1767 King St., Alexandria, VA 22314

Registration coming soon


Wednesday, September 28, 2016

Event: Major Education Event

Location: FHI 360

1825 Connecticut Avenue NW 8th Floor Washington, DC 20009

Registration coming soon


The PCMA Capital Chapter - PRG Host a Planner Scholarship   

Capital Chapter Planner Members, click here to learn more about the PCMA Capital Chapter - PRG Host a Planner Scholarship.   


2016 PCMA Capital Chapter Board of Directors Meetings   Meetings will start promptly at 9:00 am commencing with a 15 minute Open Forum.  Chapter members are invited to attend the meeting and participate in the open forum. The time given to each person is dependent upon how many people request to speak.  Members may attend and observe the meeting but may not speak, make motions, or vote.  Members must leave the room should the board go into Executive Session. Board Meeting Dates


Jan 10-13        Convening Leaders - Vancouver

Jan 28             Experient

Feb 18             American for the Arts

Mar 17             Experient

Apr 21             American for the Arts

May 19            Experient

Jun 16             Mid-Year Retreat

Jun 16             American for the Arts-pending

Jun 26-29        PCMA Education Conference – St. Louis     

Jul 21              Experient

Aug 18             American for the Arts

Sep 15             Experient

Oct 10             Fall Retreat – Planning for 2017

Oct 20             American for the Arts

Nov 17            Experient

Dec 15            American for the Arts


Meeting Locations: 

4401 Wilson Boulevard, Suite 500, Arlington, VA 22203


Americans for the Arts
1000 Vermont Ave NW #6, Washington, DC 20005

Capital Chapter