Expertise: Communication, Diversity, Leadership

Web site: www.EffectivenessInstitute.com

Biography: As a consultant, master trainer and executive, Linda Russell Callecod contributes to substantial increases in productivity and bottom-line results for her clients. With a passion for team development, she teaches skills to improve interpersonal dynamics, effective communication and leadership at every level of the organization. Linda is spontaneous, humorous, inclusive and the very definition of high energy. She creates a safe and significantly entertaining learning environment. Participants are challenged to stretch beyond their comfort zones to explore their potential and maximize their performance. Linda comes to the Effectiveness Institute directly from Macy's, where she began as a sales associate. A natural leader, she was promoted to positions of increasing responsibility, working in employee communications and leadership development. As the Divisional Vice President of Training and Diversity, Linda created The Bon March^© Academy, which trains and certifies hundreds of employees in customer service, leadership and technical skills.

Five key topics of discussion:

1. Workplace Diversity
2. Coaching for High Performance
3. Beyond Compliance - A strategy to reach diversity efficacy
4. Effective Team Dynamics
5. People Skills - Achieving Effective Relationships

See Linda's session from PCMA's 52nd Annual Meeting: Gain a Strategic Advantage with a Diverse Workforce

Key Messages: success as the development of its technical skills. The challenge most organizations face is not that people are unable to do their jobs, but that people often do not get along with each other. People problems waste time and energy and negatively influence profitability.

Linda Callecod and The Effectiveness Institute believes every individual is capable of contributing to a productive relationship, and every individual is capable of creating conflict. When people are not aware of their impact on others or how others perceive them, it becomes difficult for both the individual and the team to realize their potential for success.

For more than twenty-five years, The Effectiveness Institute has been teaching organizations to maximize performance by working together more effectively. We support our clients' goals for increased productivity and a more satisfying work environment by providing interventions and solutions for effective professional relationships.